Lettings Administrator/Maintenance Coordinator – Romford, RM2

Round Pegs Recruitment
January 9, 2018
Job Type


Lettings Administrator/Maintenance Coordinator – Romford, RM2 

Our Client based in Romford, RM2 is looking for a Lettings Administrator /Maintenance Coordinator to join their team.

They are looking for someone with a proven track record within Estate Agency who can take responsibility for and own all aspects of the lettings administration and property management department.

Your main responsibilities will include:

  • Maintaining and updating all files of non-managed and managed properties
  • Referencing of all potential tenants and chasing the requested requirements
  • Drafting all documentation pertaining to the upcoming tenancies e.g. tenancy agreement, prescribed information TDS, statement of funds, standing order mandate, addendum
  • Chasing customer move-in funds
  • Liaising with tenants and landlords verbally, physically, via email
  • Issuing client welcome packs
  • Organising check-in and check-out appointments
  • Answering the telephone and taking detailed messages
  • Organising incoming post for review
  • Building and maintaining rapport with existing, new and potential clients
  • Collating property inspection reports
  • Negotiating and processing tenant renewals
  • Ensuring all tenancy details are correct and accurate
  • Carrying out check-out assessments
  • Taking and handling calls for property management related queries
  • Organising gas certificate renewals with relevant contractors
  • Organising electrical certificates and PAT tests
  • Handling and sending out all Section notices ensuring they are sent out as required
  • Attending, completing and booking in all Property visits
  • Lodging deposits and de-registering deposits
  • Issuing Section notices, such as 21 and 8
  • Tenant Filing

The right candidate should ideally possess the following skills:

  • At least 1 years experience within a similar role
  • Good knowledge and understanding of all tenancy related legislation
  • Good at problem solving and keeping calm in difficult situations
  • Passion for the Property Industry
  • Can offer a 5* customer service to all clients and tenants
  • ARLA Qualification would be a great advantage but is not essential

Our client is willing to pay a salary of 20k to 23k dependent on experience and qualifications and this position is immediately available.

If this role sounds of interest to you or you feel you have all the necessary skillset then please apply today with your upto date CV and send it to Round Pegs Property Recruitment.

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