Client Account Support Assistant – Raynes Park, SW20

Client Account Support Assistant – Raynes Park, SW20
A well – established, Innovative and highly successful property company based in Raynes Park, SW20 are currently recruiting for a proactive, experienced, professional Client Account Support Assistant.

The successful candidate will be someone who is friendly, personable and reliable to join and support our accounts department.

The requirement is for a proactive and organised individual who will be able to carry out tasks through to a successful conclusion. The successful candidate will be highly organised, efficient, able to work quickly and accurately under pressure whilst maintaining excellent client care at all times.

Responsibilities include but not limited to:

• Monitoring Rent Arrears and chasing to strict deadlines and to provide detailed weekly reports for branch office, keeping landlords up to date and advising on possession procedure where necessary on Section 8 and Section 21.
• Monitoring Rent Arrears with Rent Warranty and raising and assisting with claims within strict deadlines and seeing them through to successful conclusion.
• Receiving and processing purchase ledger invoices for company accounts and liaising with our head office and dealing with supplier queries.
• General office administration including taking telephone enquiries and monitoring and dealing with several outlook inboxes
• Dealing with Landlord Statement Queries
• Liaising and advising our Management Department with regard to contractor queries
• Providing Annual Statements to Landlords
• Providing Tenant References at end of tenancy
• Maintaining notes on software system
• Processing daily figures and end of month figures to a tight deadline and updating various excel sheets
• General day to day office duty
• Carry out duties that may reasonably be required including processing rental payments, move in statements, processing Deposit Returns and De Registering with Tenancy Deposit Scheme

The Successful Applicant will need to possess the following skills:

• Experience within the lettings sector a distinct advantage.
• Good computer skills especially Microsoft Excel
• Knowledge of Reapit software will be an advantage however full training will be given.
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• A willingness to undertake administrative tasks in an efficient and timely manner
• Goods literacy and numeracy skills.
• Friendly and helpful.
• Flexible and able to prioritise a changing to do list.
• Good listening skills, able to build strong relationships, is flexible/open-minded, solicits performance feedback and handles constructive criticism.
• Excellent attention to detail and accuracy in a fast pace environment and ability to identify and solve inaccuracies within the system

The hours will be:                            Monday to Friday 9am – 5:30pm

Salary range will be:                       between £26,000pa to £28,000pa

If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Graham Green at Roundpegs Property Recruitment today.
Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.