Property Manager/Tenancy Manager-Hoddesdon, EN11
Description
Property Manager/Tenancy Manager-Hoddesdon, EN11
About the Role:
Ouir clients are seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team. This is a varied role responsible for overseeing the tenancy process from the move in, to the move out, while managing a portfolio of residential properties and delivering excellent service to our landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.
Key Responsibilities
Tenancy Management
- Manage the tenancy process from offer agreed through to move-in.
- Prepare and issue tenancy agreements and supporting documentation.
- Ensure all legal compliance requirements are met before the commencement of tenancies.
- Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
- Register tenancy deposits within the required timescales.
- Handle tenancy renewals, rent reviews, and contract extensions.
- Manage tenancy changes, notices, and move-out procedures.
- Liaise with landlords and tenants to resolve tenancy-related queries.
Property Management
- Manage a portfolio of residential rental properties.
- Coordinate maintenance and repair works with approved contractors.
- Obtain quotations and ensure works are completed efficiently and within budget.
- Arrange/conduct routine property inspections and follow up on any required actions.
- Deal with maintenance issues promptly and professionally.
- Monitor contractor performance and maintain strong working relationships.
- Assist with deposit negotiations and end-of-tenancy matters.
- Maintain accurate property records and update all CRM systems.
Compliance & Administration
- Ensure compliance with all current lettings legislation and company procedures.
- Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
- Keep landlord and tenant records up to date.
- Produce reports and maintain accurate documentation.
- Support the wider lettings team when required.
Skills & Experience
Essential
- Previous experience in tenancy management, property management, or residential lettings.
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Competant in Microsoft Office and CRM/property management software.
- Full UK driving licence and access to a vehicle.
Desirable
- ARLA Propertymark qualification.
- Knowledge of current lettings legislation and compliance requirements.
- Experience using property management software.
The hours will be:
Monday to Friday 8:45am – 6pm
Salary range will be:
£30,000pa Basic £35,000 OTE
If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today.
If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Ashley Gendler at Roundpegs Property Recruitment today.
Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.
Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.